Dispatch
Track & Trace
We ship throughout Europe with PostNL as a delivery service. We send our packages as a letterbox package with Track & Trace, unless the order is too large for a letterbox package.
Postage costs
All orders over €100 are shipped FREE in the Netherlands. All orders in the rest of Europe are shipped FREE over €120. Below you will find an overview of the shipping costs:
- Netherlands: €4.25
- Belgium, Luxembourg, Germany, Spain, France, Italy, Sweden: €9.40
- Denmark, Austria: €10
- England, Ireland, Portugal: €10.60
- The rest of Europe: €11
Please note: if you would like to receive your package outside Europe, please feel free to contact us at info@silkybaby.nl.
Delivery time
Shipping days (1-2) + delivery days (depending on location) = Delivery time
Shipping days
We aim to ship orders within 2 working days. This also applies to personalized orders. The number of PostNL delivery days depends on the country where you order. From the moment we transfer your package to PostNL, you can take the following delivery days into account:
- Netherlands: The next working day
- Belgium, Luxembourg, Germany: 2-3 working days
- France, Denmark, Austria, Poland, Czech Republic: 3-4 working days
- England, Spain, Italy, Switzerland, Sweden, Finland, Hungary, Ireland, Croatia, Slovenia, Slovakia: 4-6 working days
- The rest of Europe: 6-9 working days
Please note: public holidays are not included. In some cases, the carrier may experience a delay in delivering orders if there is a public holiday.